FissionPay (hereinafter referred to as "we") are well aware of the importance of your personal information to you and are committed to protecting your privacy. This Privacy Policy is intended to inform you about how we collect, use, store, and protect your personal information, as well as the rights you are entitled to. Please read and understand this Policy carefully before using our services.

I. Information Collection

To provide you with FissionPay's services, we may collect the following information:

• Identity Information: Including your name, nationality, date of birth, address, and identification number (e.g., passport, driver's license, or other government-issued identification documents). We collect this information through an intelligent Know Your Customer (KYC) process to meet compliance requirements.
• Contact Information: Such as your email address and phone number, used for account registration, notification delivery, and customer support.
• Transaction Information: Your transaction records on the FissionPay platform, including recharge, exchange, withdrawal, and payment history, as well as information related to digital assets and fiat currencies.
• Device and Network Information: Including your IP address, browser type, device model, operating system version, and other technical information related to accessing our services.
• User Behavior Information: Data on your interactions with our services, such as pages visited, buttons clicked, and duration of use.
• Face Information Collection: We collect and temporarily process face data strictly for the following reasons: (1) To comply with mandatory legal and regulatory obligations regarding Anti-Money Laundering (AML) and Know Your Customer (KYC) identity verification; (2) To prevent identity fraud, unauthorized account access, and illicit transactions, thereby ensuring the financial security of your account.

II. Information Use

We use your information strictly for the purposes stated in this Policy:

• Provide and maintain services: Process your transaction requests, manage your account, provide customer support, and ensure the normal operation of services.
• Compliance and security: Implement KYC processes, conduct Anti-Money Laundering (AML) and anti-fraud monitoring, and detect and prevent potential security risks.
• Product optimization and personalization: Analyze user behavior data to improve our product functions, enhance user experience, and provide you with more personalized services.
• Communication and notifications: Send you important service notifications, updates, and marketing information (if you have agreed to receive such information).
• Legal obligations: Comply with applicable laws, regulations, and regulatory requirements, and respond to lawful requests from government authorities and judicial bodies.

III. Information Sharing and Disclosure

Without your explicit consent, we will not sell, rent, or otherwise disclose your personal information to any company, organization, or individual, except in the following circumstances:

1. With your explicit authorization and consent;
2. To complete transactions or provide services: We may share necessary information with regulated banks, payment card networks (e.g., Visa), and technology partners to enable functions such as recharge, payment, and withdrawal. These partners are bound by strict contractual obligations to protect your privacy;